Benefits to COOs

• Validate your current strategic plans and product offerings
• Greater predictability in marketing, sales and product investments
• Prioritize and accelerate new product initiatives that will succeed in the marketplace and generate sales
• Understand service challenges impacting customer executives, and identify strategic improvement and service revenue opportunities
• Create a sounding board for your team to better ensure successful roll-outs
• Establish a central customer voice throughout your management team to guide internal decisions
• Utilize as an ongoing resource to quickly tap into customer needs and perspectives to aid future product development
• Out-pace the competition